Terms of Service

Last updated: April 7, 2026

These Terms of Service ("Terms") govern your access to and use of the website at https://prelaunchwaitlist.com and the related waitlist management service (collectively the "Service") provided by PreLaunch Waitlist ("we", "us", or "our"). Please read them carefully before using the Service.

By accessing or using the Service you agree to be bound by these Terms. If you do not agree, you may not use the Service.

1. Eligibility

You must be at least 13 years old to use the Service. By using the Service you represent that you meet this requirement. If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

2. Service Description

PreLaunch Waitlist provides a hosted waitlist management tool that allows users ("Users") to collect email addresses from prospective users ("Subscribers") via an embeddable JavaScript SDK. The Service includes an analytics dashboard, invite management tools, and optional integrations.

3. Accounts

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities that occur under your account.
  • You must notify us immediately at [email protected] if you suspect unauthorised use of your account.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use

You agree not to use the Service to:

  • Collect email addresses without the knowledge or consent of the individuals concerned.
  • Send unsolicited commercial email (spam) to Subscribers.
  • Violate any applicable law or regulation, including data protection laws.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Attempt to gain unauthorised access to any part of the Service or its infrastructure.
  • Reverse-engineer, decompile, or disassemble any component of the Service except as permitted by applicable law.
  • Use the Service to distribute malware, phishing pages, or other harmful content.

5. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service you agree to the collection and use of information as described in the Privacy Policy.

As a User you are the data controller for the Subscriber email addresses you collect through your waitlist. You are responsible for ensuring you have a lawful basis for collecting and processing that data and for maintaining appropriate notices and consents on your own website.

6. Intellectual Property

The Service, including its software, design, text, and graphics, is owned by or licensed to Waitlist Platform and is protected by intellectual property laws. Nothing in these Terms grants you any right to use our trade names, trademarks, or service marks.

You retain ownership of any content you provide to the Service (e.g. project names, webhook configurations). By submitting content you grant us a limited licence to use it solely to provide and improve the Service.

7. Beta Services

The Service is currently offered as a free beta. Beta services may be incomplete, subject to change, or discontinued at any time without notice. We make no guarantee of uptime, data durability, or feature availability during the beta period.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WAITLIST PLATFORM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.

IN NO EVENT WILL OUR TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID US IN THE PAST TWELVE MONTHS OR (B) ONE HUNDRED US DOLLARS (USD 100).

10. Indemnification

You agree to indemnify and hold harmless Waitlist Platform and its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any third-party rights.

11. Termination

Either party may terminate the agreement at any time. We may suspend or terminate your access to the Service immediately if you breach these Terms. Upon termination, your right to use the Service ceases and we may delete your data in accordance with our data retention policy described in the Privacy Policy.

12. Governing Law

These Terms are governed by the laws of the jurisdiction in which Waitlist Platform is established, without regard to its conflict-of-law provisions. Any disputes arising from these Terms or the Service shall be resolved exclusively in the courts of that jurisdiction.

13. Changes to These Terms

We may modify these Terms at any time. We will notify you of material changes by updating the "Last updated" date above and, where appropriate, by sending an email. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at: [email protected].